Return transfer from London Heathrow Airport to Totnes, Sundays only. Our minibus will be at the airport from 11.00 - 17.00 so please ensure your arrival and departure check in times fit into this time-frame. Your host family will pick you up on arrival in Totnes.
Thank you for booking a transfer with English in Totnes. Please read our terms and conditions carefully and contact us if you have any questions.
BOOKING TERMS AND CONDITIONS
Enrolment and Payment
To book a place on any course please complete our online registration form and your credit card details. We will send you an invoice if you want one. The total amount due will be shadowed in your account, and will be released on our confirmation of place and accommodation. We will contact you within 24 hours (Monday – Friday) to confirm availability.
If you need to apply for a visa, please pay in full first, then we can issue an acceptance letter.
Registration fee covers first day introduction, induction, administration and your leaver’s certificate (and report if you are under 18 years).Course fee covers group or individual tuition.
Accommodation booking fee covers arrangement of first homestay or residence, pre-arrival details and support during your stay. We cannot arrange or reserve your accommodation until you have paid in full.
Transfer fee covers an airport / station pick up by a taxi / mini bus and transfer to accommodation or meeting point. Please note that if your flight is delayed and the taxi or transfer has to wait then you will be charged waiting time usually £20 per hour extra.
If your choice of accommodation is not available for the dates you wish to take your course we will suggest alternative accommodation. We do not ourselves own the accommodation and the individual providers may change their own terms and conditions at any time without notice. The EiT team is here to support you both before and during your stay so please ask us for help about your accommodation if you need it.
UK law will always take precedence and English in Totnes is not allowed to offer advice on visa application. English in Totnes cannot be held responsible for any decisions made by embassies or immigration officials regarding the granting, refusal or extension of visas.Please ask for professional advice about your visa application read all the information provided by the UK government. English in Totnes reserves the right to report low and non-attendance by students to the authorities based on specific law in the UK.
Refunds and Cancellations
If you cannot attend your course for some reason, then please cancel it in writing- we cannot accept verbal cancellation. We will take the cancellation day as the day we receive the written cancellation taking into account that the English in Totnes office is open Monday – Friday (0830 – 1700). Fees will be refunded to the credit card of the original payment. In all cases UK law will take precedence regarding legal conditions for students with visas and course termination. A cancellation due to visa refusal will only be accepted if you send us a copy of the official refusal document. English in Totnes also reserves the right to demand the return of all letters and documents sent by the school for the visa application if your visa is refused.
Refunds are as follows:
- Before arrival-30 days or more before accommodation or course start date (whichever is first): English in Totnes will refund fees in full less Registration Fee, Accommodation Booking Fee, Courier Fee, any fees associated with processing a visa application and all bank charges.
- Fewer than 30 days before accommodation or course start date (whichever is first): English in Totnes will refund fees in full less Registration Fee, Accommodation Booking Fee, Courier Fee, any fees associated with processing a visa application, all bank charges and one week’s accommodation and course fees based on the individual booking.
- After arrival - Courses: there is no refund on courses after arrival. Group lessons cannot be converted to one-to-one lessons. A credit note will be issued for any course that cannot be completed. The credit note is valid for 12 months from the day the course is terminated and is not transferrable to any other person or refundable. -Accommodation: there is no refund on accommodation booked for up to 4 weeks. For longer bookings a written cancellation must be given 4 weeks before termination in order to receive a refund, which will be paid at the end of the notice period.
- You have a legal right under the Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013 to cancel your booking within 14 days (the “Cancellation Period”) without giving any reason. This excludes any cancellation on accommodation. The Cancellation Period will expire 14 days from the date of our Confirmation. To cancel you must inform us by a clear statement. Please note that a cancellation is only valid when it has been acknowledged by email receipt from English in Totnes.We will not start providing the Services to you during the Cancellation Period unless you expressly request us to do so.If you cancel in accordance with the Consumer Contract, we will refund the Fees you have paid within 14 days of the date on which you inform us that you wish to cancel. However, if you have expressly requested that we start providing the Services within the Cancellation Period then we will be entitled to charge you a reasonable sum for the Services based on the proportion of the Course you have undertaken and the overall cost of the Course and we can deduct this sum from any refund payable to you.